Let’s talk about self-sabotageFriends, we need to talk about some dysfunction and ideological traps we see in some activist, movement, and politically left-leaning…Aug 4, 2023Aug 4, 2023
The magic of prototyping in applied design thinkingThree words: learn by doing.Jun 16, 2023Jun 16, 2023
The Steps to do Applied Design ResearchFew things make me more forlorn than work that goes unapplied — here’s how and why to apply your design research!Jul 13, 2022Jul 13, 2022
Solving business problems by using journeys instead of momentsWhat’s the difference between a moment and a journey? A moment happens and then you move past it, whereas a journey is a collection of…Jun 23, 2022Jun 23, 2022
What I Learned Designing a CX Listening ProgramAs I wrap up a role in which developed a Customer Experience [CX] data listening program, I wanted to share a few of the learnings…May 26, 2022May 26, 2022
Future of Work Reflections from full-time consulting experimentToday I celebrate 3 months of full-time consulting as a principal with my firm Staircase Strategy.Apr 6, 2022Apr 6, 2022
Thanking 639 people in 2020I learned with and taught, collaborated with on projects, coached, interviewed, and facilitated 639 people this year.Jan 3, 2021Jan 3, 2021
The two crucial types of “how” to address in remote meetingsFor many of us, the practice of “being in remote meetings” has been turned up a few notches, and not all of us are enjoying the experience…May 26, 2020May 26, 2020
The future of work needs facilitation: How Applied Creativity and Collaboration Techniques…The future of professional jobs is in transition: focus is shifting to integrative skill sets and workplaces that are self-organizing and…Feb 21, 20201Feb 21, 20201