Values-first Redesign of Financial Services for a Social Justice Fiscal Sponsor

This case study is for two audiences, to help you answer the following:

PROCESS

PIVOT

  • Staff had been assuming there was mass frustration at certain steps, but the feedback contained appreciation and understanding,
  • The majority of projects that had the clearest sense of money management either got to hang around the office and get ad hoc explanatory support, or had experience running businesses,
  • In particular, projects used one of the Monthly reports to draw a lot of inference and info out of, but weren’t always clear on how the information got into the report or how to meaningfully use that information to make decisions or be inclusive.

CONCLUSIONS

--

--

--

design strategist & facilitator // economics researcher @rffearlessmoney // progressive technologist // performer

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

The quick brown fox

Being Second Place Sucks

BD Barcelona’s REmix project highlights the potential of reusing outdated stock

BD Barcelona Design's REmix project made up of repurposed materials

12 week Marathon. Do or Die!

Masai Collaborative project-SephoraNNNow website clone

Seeing design in 3 simple parts that make it friendly for development

Dressing up your coffee table books with book-bling

When Workshops Connect: Ensuring Purposeful Discovery Outcomes

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Hadassah Damien

Hadassah Damien

design strategist & facilitator // economics researcher @rffearlessmoney // progressive technologist // performer

More from Medium

Go out and talk to people

Thoughtless Acts: An Exploration of Pantry Organization.

There’s the tool, and then there’s YOU

It’s Never Too Early to Create Your Author Marketing Infrastructure